1. Are you a B&B or a hotel?
Three Abbey Green is a Four Star Gold Award Bed and Breakfast. While we endeavour to provide an exceptional level of service to our guests, we are a family run small business without the resources of a large hotel. We believe however that we provide a more memorable and personal service and we hope you will agree!
2. How close is Three Abbey Green to the centre of Bath?
We are right in the centre of Bath – just 50 yards from the Abbey and Roman Baths and two minutes’ walk from the Thermae Bath Spa.
3. How close are your properties to each other?
Four Abbey Green apartment is next door to the guest house, Abbey View is just across the square and the Penthouse and Bathwick View are on the second and third floors of Number 1, Manvers Street, around three minutes’ walk from Abbey Green.
4. How do I find the guest house/apartments? What’s the best way to get to Bath? Where can I park my car?
Our How to Find Us document contains directions and information about parking, charges and finding us from the bus and railway stations. The following links will also aid you in making travel arrangements for your journey to and from Bath by various forms of public transport. Please feel free to email us with specific enquiries.
Rail ticket purchases, journey times and fares: www.thetrainline.co.uk
Eurostar booking and information: www.eurostar.com
Rail Europe links: www.raileurope.co.uk
Heathrow-Bath transfers: www.railair.com
National Express Coach travel: www.nationalexpress.com
RAC Traffic information and route planner www.rac.co.uk
If you would prefer to drive, directions and detailed information about parking can be found in our ‘how to find us’ document [link]. If you are using Sat-Nav. postcodes for the two nearest car parks are as follows: Manvers Street car park – BA1 1JZ. Southgate car park – BA1 1TP.
5. Are prices per person or per room? Do they include taxes? Are there any extra charges?
All prices are per room or per apartment and include all taxes. We welcome payment by debit card, VISA or MasterCard and do not pass on charges for card payments. We do not add any extra charges, except where guests have requested additional services such as laundry.
6. Do you take children?
As a family run business we welcome children of all ages. We can provide a travel cot and high chair for any child under two years of age, free of charge. Our two largest rooms at the guest house, the Westwood Suite and the Asher Suite, are ideal for families as they sleep three and four guests respectively.
7. Can I book online? Is it secure?
You can book directly using the secure online booking portal on our website. This is the easiest and most secure way to place a booking Please note: we will take full payment in advance for all online bookings.
8. Do you offer any discount for longer stays?
We are willing to consider a reduction in price for longer bookings – please ask! Keep an eye on our website for seasonal offers and last-minute ‘Hot Deals’. Any change in price is at our discretion and will vary depending on season and length of stay.
9. Does the price include breakfast?
For bookings at Three Abbey Green guest house: all prices include a full breakfast of your choice from our award-winning breakfast menu. For bookings in Abbey Heights apartments: apartments are self-catering so breakfast is not provided, though we can arrange breakfast at the guest house for a supplementary fee. Please see Additional Services for details.
10. Why do I need to arrive by noon on a Saturday?
We are a small family run business and as such, we take Saturday afternoons to spend together in family activities.
11. Is it noisy?
The guest house and apartments are located right in the centre of Bath, so we cannot guarantee absolute quiet. Abbey Green has no through-traffic of vehicles so is mostly quiet, though there may be some noise from pedestrians passing through in the evening. This is, of course, beyond our control, though we provide earplugs in all rooms to help minimise any possible disturbance of sleep.
12. Is there a lift? What provisions do you make for those with limited mobility?
All of our accommodation is located in listed buildings so there are no lifts. The two ground floor rooms at Three Abbey Green have been refurbished to be as mobility-friendly as we can make them – please see Access Statements for specific accommodation for further details.
Three Abbey Green
Four Abbey Green/ Jane Austen Wing
13. Is there air conditioning?
Listed building regulations prohibit the installation of central air conditioning so we provide pedestal fans or fan heaters on request.
14. What is there to do in Bath? Can you recommend a good restaurant?
There are so many things to see and do in Bath – take a look at What to do in Bath for a few suggestions. We are happy to recommend restaurants depending on personal taste – you can find a map and restaurant guide to start you off.
15. Can I swim in the Roman Baths? Do I need a swimsuit for the Spa?
Since it is no longer safe to swim in the Roman Baths, it is now maintained solely as a museum attraction: www.romanbaths.co.uk. If you wish to swim in the famous spa waters you can do so at the Thermae Bath Spa: www.thermaebathspa.com. Swimwear is required at all times and can be purchased at the spa shop or nearby from Marks and Spencer.
16. Can you cater for my allergies/ dietary requirements?
Given at least 24 hours’ notice we can cater for most dietary requirements and we adhere to Food Standards Agency regulations regarding food allergies. All of our bedding and the majority of furnishings are non-allergenic – please inform us at the time of booking if you have any concerns.
17. Are toiletries provided in the room?
We supply dispenser bottles of Gilchrist & Soames Spa Therapy liquid soap and hair & body wash in all bathrooms.
18. Is there a hairdryer in the room?
We provide a hairdryer in every bedroom.
19. Do I need a car while I am in Bath?
All of Bath’s central attractions are within easy walking distance – you will only need your car if you want to take a trip outside the city.
20. Is it safe to walk around Bath at night?
Bath has once again been awarded Purple Flag status for its rich, inclusive and safe night time economy. http://www.purpleflag.org.uk/projects/bath-1.html explains exactly what this means. If you have any concerns about personal safety, go to http://www.avonandsomerset.police.uk/community_safety/crime_reduction/violent_crime/personal_safety/index.aspx for advice from Avon and Somerset Constabulary.